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pratibha shetty

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pratibha shetty

Things to avoid to build a Customer Centric Business

To have a successful business, we need customers by our side- Anonymous

5 min readJul 9, 2021

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Things to avoid to build a Customer Centric Business

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pratibha shetty

“Workplace Respect”: What Does It Mean?

Culture is the heartbeat of any organization, it’s the shared purpose, values, and norms that define who we are and how we operate, and…

2 min readOct 7, 2023

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“Workplace Respect”: What Does It Mean?

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pratibha shetty

How to make your employees love working with you

There were times when people used to stick to one job for all their lives until they retired. But in today’s world with the increase in…

5 min readDec 29, 2021

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How to make your employees love working with you

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pratibha shetty

How to build a great Customer Service Model

Learnings from the book “Uncommon Service”

8 min readNov 14, 2021

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How to build a great Customer Service Model

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pratibha shetty

How to handle Angry Customers

If you work for customer service you might have already come across angry customers who would not listen to anything you say. Sometimes…

5 min readOct 7, 2021

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How to handle Angry Customers

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pratibha shetty

Beginner’s guide to start your trading journey…..

Even the greatest was once a beginner. Don’t be afraid to take that first step ~ Mohammad Ali

5 min readSep 24, 2021

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Beginner’s guide to start your trading journey…..

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pratibha shetty

Reducing waste along with Healthy Living- “Our Farmer” Company Review

For the last 1 year I have been looking for ways to manage waste. I can gladly say that I was able to make a few developments in these…

5 min readSep 6, 2021

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Reducing waste along with Healthy Living- “Our Farmer” Company Review

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pratibha shetty

How to build a Habit that stays

We first make our habits and then our habits make us-John Dryden

6 min readMar 25, 2021

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How to build a Habit that stays

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pratibha shetty

My first year as a Stock Trader

In January 2020, I started my career as a stock trader with lots of hope and curiosity about the financial markets. Investing and trading…

7 min readMar 1, 2021

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My first year as a Stock Trader

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pratibha shetty

6 Things I learnt in 2020

We all are relieved that 2020 is over. I can certainly say that it was one of the worst years for many of us. Having said that we have…

6 min readJan 27, 2021

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6 Things I learnt in 2020

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pratibha shetty

pratibha shetty

A decade of experience in service industry and currently trying my hands in the stock market. I like to write about things which I learn in my day to day life.

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